“Wait a minute, you’re trying to tell me the “soap” I’m buying at the store isn’t soap?” “Yep.” “That white, …
Thank you for shopping with Friendly Goods Company. We appreciate your business and hope that you love our natural bodycare products as much as we do.
Order Changes or Cancellations
We work hard to get our customers’ orders shipped as quickly as possible. As a result, once your order is received and marked “shipped,” we cannot accept cancellations or changes. Customers with any changes or cancellation requests are encouraged to contact us as quickly as possible with their changes. Simply email us at firstname.lastname@example.org with your request.
Returns and Exchanges
Due to the nature of the products we sell, we are unable to accept returns or exchanges. We stand behind the quality of our products and are confident that you will love them. However, if you receive a damaged or defective item–or we mail you the wrong item–please let us know within 30 days of receiving your order and we will work with you to provide a replacement.
We are committed to delivering customer satisfaction. If you have any questions or concerns about your order, please do not hesitate to reach out to us at email@example.com. We will do our very best to assist you and ensure that you are satisfied with your purchase.